Support

Write to support@withinreason.app. A person reads every message, usually within a day or two.

Can’t afford it? Write to us, and we’ll send you a discount code. No questions asked.

Open Within Reason when a blocked app opens

This optional shortcut takes you straight to the coach when you open a blocked app, so you can ask for time without hunting for Within Reason.

Download the shortcut

1. On your iPhone, tap the button above, or open the shortcut from Within Reason’s Settings, and add it to Shortcuts.
2. In the Shortcuts app, open Automation and tap the new “When … is Opened” automation.
3. Tap the circle after “is Opened” and check that your blocked apps are selected.
4. Turn on the Automation switch. Imported automations start switched off.

Subscriptions and refunds

• Cancel the yearly plan: iPhone Settings, then your name, then Subscriptions, then Within Reason.
• Get a refund: in Within Reason, open Settings and tap Request a refund. Or go to reportaproblem.apple.com. Apple decides refunds.
• New iPhone? Tap Restore Purchases on the paywall or in Settings.

Common questions

The block doesn’t appear, or appears late

Check that Within Reason still has Screen Time access: iPhone Settings, then Screen Time, then Apps with Screen Time Access. iOS can deliver Screen Time events a minute or so late. That’s an iOS limit.

The model download is slow

It’s about 3.1 GB, downloaded once. Stay on Wi-Fi with the app open. iPhones with Apple Intelligence don’t need it.

How do I turn it off?

In Within Reason’s Settings, switch off Coaching, or pause it for today. Deleting the app removes all its data from your iPhone.